+WHAT IS YOUR TURNAROUND TIME FOR EMAIL RESPONSE?
Please allow a 1-3 business day turnaround for all email requests.
+WHAT FILES DO YOU SUPPORT?
We accept 300dpi TIF, JPG, PNG. Please do not submit transparent files or multi-layered files as they cannot be rendered correctly. Please submit flattened files under 50 MBs per side. To decrease file size, we recommend LZW compression.
+DO YOU SUPPORT INDESIGN FILES OR HAVE START FILES FOR INDESIGN?
We unfortunately do not have InDesign start file templates available, nor is it an accepted file format.
Shipping & Turnaround Time
+RUSH FLYERS - THE COMMON MISCONCEPTION
The common misconception of Rush Flyers is that we print all orders submitted that day, that night due to our name. While we do print FAST, this does not particular mean that same day. The print turnaround is dependent on the volume of orders that day. RUSH delivery orders will start production at 3pm EST, then FAST delivery options, then Ground, and then Economy. Print turnaround ranges from 24 hours to 9 business days based on the product selected in the shopping cart.
Rush Flyers stands alone in the industry when it comes to delivery. Estimated delivery dates are offered based on our cutoff time of 3pm EST.
Note: Keep in mind transit time varies for all Standard Ground and Economy orders. Delays on any order can occur for any holds placed on the order.
+WHAT IS YOUR PRINT & SHIP TIME?
Your Order Will Ship...
Your Order Will Arrive In...
Next Business Day*
2 Business Days
Overnight & Air Cargo
2-3 Business Days
2-7 Business Days
Within 3 Business Days
Within 9 Business Days
Estimated delivery dates are calculated by adding the printing turnaround time to the shipping transit time. Both printing and shipping times are based on business days only and do not include weekends or holidays. Please understand that the estimated delivery dates are estimates, not guarantees. While we will do everything in our power to meet your selected delivery date, weather and other occurrences beyond our control may impact our ability to meet that date. Estimated delivery time will be within 8 business days for Ground shipments and 14 business days for Economy from when payment is received. Orders placed on weekends and holidays will print and ship the next business day. International orders may take up to 3 business days for processing plus ship time.
Note: Our print and ship time differs by product. Delivery time is affected by other products in your shopping cart. The longest delivery time is applied to all products in your cart. Time in transit for shipping is always additional to the production turnaround. Please take this into consideration upon placing the order.
+WHERE ARE YOU LOCATED?
Rush Flyers is located in Plantation, Florida. Through strategic partnerships with our shipping provides, we are able to ship nationwide for much less than many local printers.
+DOES RUSHFLYERS.COM HAVE PICK UP/WILL CALL OPTIONS?
In the shopping cart you will have the option "Ship to Retailer". Please select this option if you wish to pick up at our Plantation, Florida manufacturing facility.
+CAN I SHIP TO A P.O. BOX ADDRESS?
Unfortunately, our carriers does not provide delivery to P.O. Box addresses, APO / AE, or FPO addresses. Please make sure you input a valid residential or commercial address for your package destination.